Open Club — Support

We're here to help you get back on the course.

Open Club is a social golf app for finding rounds, discovering clubs and players near you, connecting with golfers, and reviewing playing partners. If something isn't working or you have a question, contact us and we'll get back to you.

Common questions

I didn't receive my verification or password-reset code

Codes are sent by email and expire after 10 minutes. Check your spam folder and make sure you entered the same email you signed up with. Codes are also rate-limited — wait a minute and request a new one.

Password reset says my account uses Google/Apple sign-in

Accounts created with Google or Apple don't have a password to reset. Use the Continue with Google or Continue with Apple button on the sign-in screen instead.

I joined a club but don't see it / the member count didn't change

Joining a club adds you as a member at that club. Pull to refresh or reopen the map; counts and member lists update on refresh. If it still doesn't appear, contact us with your username and the club name.

How do I delete my account?

In the app: Profile → Settings → Delete Account. This permanently removes or anonymizes your personal data. See our Privacy Policy for details on what is retained and why.

How do I report a player or inappropriate content?

Email openclub77@gmail.com with the player's username and a description (and screenshots if possible). We review reports promptly and take action against abuse.

Privacy and data requests

To access, correct, export, or delete your personal data, email us or see the Privacy Policy. Open Club is operated by OPEN CLUB LTD, the data controller, in line with UK GDPR.

Still stuck?

Email openclub77@gmail.com with your username, device model, OS version, and a description of the issue (screenshots help). We'll get you sorted.